Pricing and Booking Information

As a general rule the cost of the cruise refers to the cruise price only. However, by the time your agent presents the Cruise Package Price to you, it will more likely include any necessary extras (e.g. taxes, port charges, air add on).

Included in the cruise price would be your room, all of the shipboard entertainment, like Las Vegas style reviews, pool games, deck parties, all meals (with the exception of some exclusive dining choices, which are optional and come with a fixed per person price), 24 hour room service, and non-alcoholic drinks except for sodas. Soda cards can be purchased on most cruise lines.

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Most of these are available for you to add on:

• Gratuities (tips)
• Insurance
• Transfers (depending on the cruise)
• Shore excursions
• Shopping/ Spending money
• Photographs on board
• Any other extras not paid for
• Emergency and other medical expenses (Insurance is available at time of booking)
• Spa treatments
• Casino
• Salon treatments
• Alternative dining options
• Corking fees
• Air (unless purchased during the booking process)

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Taxes/Fees include any and all fees and taxes imposed by U.S. and/or foreign governments, including U.S. custom fees, head taxes, air taxes incurred as part of a land tour, inspection fees, immigration and naturalization fees, and Internal Revenue Service fees. Taxes/Fees also include port charges, which are fees assessed by government and other agencies, incident to the ship entering, leaving, docking, anchoring and/or remaining in port. Most cruise lines impose a port tax as well as a government tax. All fees are fully listed during the booking process.

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The amount of deposit for your cruise will depend on when you make your cruise reservation and how long your cruise is:

• If you make a reservation within the period when final payment is due, you will be required to pay the cost in full, and no deposit will be accepted.
• If the cruise reservation is booked with plenty of advance notice, deposit amounts can vary. As a general rule, expect to pay anywhere from $150.00 to $500.00 dollars per person as a deposit, depending on the length of your cruise.
• A lower deposit is required for a shorter cruise, a larger one for a longer cruise.
• Keep in mind that your deposit may also be higher if you decide to cruise over a holiday time frame.

If you have made a deposit for your cruise, the final payment will be charged to the same credit card used for the deposit. The cruise line determines the due date for final payment. We will automatically process the charge on that date.

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No. We do not charge any processing/ticketing fees.

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No. We believe our customers should not have to pay extra to receive their cruise documents. For normal cruise documents we never change you any additional fee. In addition many lines are now moving toward "eDocs" (electronic documents) instead of paper tickets. You may receive an eDoc instead of a paper ticket.

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The best cabin location is really a matter of personal preference. Some travelers prefer an ocean view cabin on a high deck, while others prefer an inside cabin, or a cabin in the middle of the ship where they are less likely to feel the ships movement. Whichever cabin you decide upon, remember that none of the cabins are located under the ships water level, and they are all equipped with modern conveniences. Consult one of our Cruise Consultants to help you find the perfect fit.

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Many cruise lines will not let you change a passenger's name after you complete your reservation. If they do allow changes, a large fee will likely be tacked on to the change.

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To calculate the final price of your cruise, please follow the steps below:

From the "Choose A Sailing" page (Booking Step 1):

1. Click the "Select" button or the "Check Availability" link next to the date you wish to sail.
2. Select number of passengers and click the "Continue" button.
3. Click the "Select" button located next to your desired cabin category.
4. Click the "Select" button located next to your desired cabin number/type.
5. This page--"Cruise Passenger Information"--displays the final price of your cruise.

From the "Cruise Rates & Availability" page (Booking Step 3):

1. Click the "Select" button located next to your desired cabin category.
2. Click the "Select" button located next to your desired cabin number/type.
3. This page--"Enter Passenger Names" (Booking Step 5)--displays the final price of your cruise.

The final price of your cruise includes port charges and taxes, accommodations, meals and most snacks, and most onboard activities and entertainment. Airfare, airport transfers, and insurance are normally not included.

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We highly recommend purchasing trip insurance. Trip insurance offers protection if you have to cancel or interrupt your cruise due to injury, sickness, or death to you, a traveling companion, or immediate family member. Travel Insurance is really a must for all customers booking a vacation today. To obtain a quote for travel insurance you can click the "Add Insurance" button while making your online reservation or you can contact CruiseDeals.com directly at 800-668-6414.

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Trip insurance offers protection if you have to cancel or interrupt your cruise due to injury, sickness, or death to you, a traveling companion, or immediate family member. It does not cover unstable, pre-existing conditions. In addition, trip insurance provides emergency assistance while you are on vacation, baggage protection, and trip delay coverage. Insurance must be booked before or upon final payment of your cruise. For more details on trip insurance please contact CruiseDeals.com directly or check rates directly online when making your reservation.

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Generally, Cruise Deals prices are lower than the past passenger or senior discounts offered by the cruise lines. Sometimes, however there are restricted rates that you may qualify for, that would be less than the rates you see on our website. If you have questions, we recommend contacting us after you've booked your cruise and our agents will check to see if any further discounts may apply to your reservation.

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Most cruise lines do not offer discounts for children. The major exception is Disney Cruise Line. On Disney ships (with 2 full-fare adults sailing), children under the age of 3 are charged only port fees and taxes; children ages 3-12 sail at a discounted children's rate plus port charges and taxes; children over the age of 12 sail at 3rd/4th passenger rate plus port charges and taxes.

Norwegian Cruise Line also allows children under 2 sail for port charges and taxes only; Holland America Line also may offer a lower rate for children under 18. These policies are subject to change at any time, so please contact us directly to verify.

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A deposit will be charged to your credit card upon booking. Final payment is due 45-90 days prior to sailing. Choose a cruise line below for specific policies:

• Carnival
• Royal Caribbean
• Celebrity
• Holland America
• Norwegian
• Princess
• Disney
• Crystal
• Windstar

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A deposit or final payment will be charged to your credit card upon booking. Please be sure that your credit card information (name, address, card number, etc.) is accurate. Any incorrect information could cause your booking to be cancelled by the cruise line, with no guarantee that you will recoup any charges to your card.

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Once you have successfully completed the reservation process, you will immediately receive an e-mail confirmation from our agency. We will also have a CruiseDeals.com agent, call you to confirm as well as answer any questions you may have regarding your vacation. If you do not receive your email confirmation, please call our internet sales department right away.

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It may be possible to cancel your cruise reservation. Please contact one of our Cruise Consultants at 800-668-6414. They will review your reservation and inform you of your options. All cancellations are subject to penalty imposed by the cruise line. The penalty varies by cruise line and is usually dependant on the sailing date and the date of cancellation. Please do not use e-mail to request a cancellation as this will further delay the cancellation process.

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Normally, you will receive your tickets within 2-4 weeks of your sail date. For last-minute bookings (within 30 days of sail date) tickets may be issued as pier-pickup (you pick up the tickets at the pier on the day of your sailing). In addition many cruise lines are moving toward "eDocs". EDocs are electronic documents that will replace the old paper tickets. EDocs are sent via email and are normally sent 2-4 weeks prior to your departure.

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If you can't find the answer to your question here, try one of the other Booking FAQ categories below. Or call our friendly agents toll-free at 800-668-6414, Monday through Thursday 8am to 12am, Friday 8am to 8pm or Saturday 9am to 8pm EST.

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