Air Travel Information

You should plan to arrive at the airport nearest your port of departure at least three to four hours before embarkation begins. If you're late, the ship will sail without you. When returning the same is true in reverse. Please don't book any flights under 3 hours before you arrive back in your debarkation port.

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If your flight is delayed and you booked the cruise line's airfare, the cruise line will be made aware of the delay (but you should still call the cruise line to inform a representative of the delay). If you miss the ship, oftentimes the cruise line will transport you to the ship's next port of call.

If your flight is delayed and you did not book cruise line airfare, please call the cruise line immediately and let them know of the delay so that they can make arrangements to get you to the ship.

If you have purchased our travel insurance, you are eligible for up to $1000 in reimbursement costs incurred while catching up with your ship at its next port of call. This applies only to carrier-caused delays or other covered reasons.

If you have arranged air privately and have not purchased travel insurance, you are responsible for all costs incurred while catching up with your ship at its next port of call.

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Booking air through the cruise line protects you if your flight is delayed and you either miss your cruise or are running late. If you are running late for your cruise, cruise line representatives will make every effort to get you to the ship before departure. If you miss your cruise altogether, the cruise line will work with you in helping you get transportation to the next port of call. Additionally, air rates offered by the cruise lines are often less expensive than those available to the general public--especially on holidays and during high seasons--and the departure times and dates ensure that you will reach your departure port on time, barring any prolonged delays. Also most cruise line air includes complimentary roundtrip transfers from the airport to the embarkation port.

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Yes. You can customize your flight by selecting the dates, times, airlines, departure cities, and other flight-related options of your choice. The cruise lines charge $50-100 per person for this service, in addition to any airline charges. Please discuss your preferences with your CruiseDeals.com agent after confirming your reservation.

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Most cruise lines send a representative to meet and greet passengers who have purchased a package with transfers in the baggage-claim area of the airport. Some will have a desk in the baggage-claim area for your assistance. In general follow these instructions:

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Transfer costs depend entirely on the cruise line, your airport of arrival, and the distance from the airport of arrival to the departure port. Call your CruiseDeals.com agent for details, pricing and to make transfer reservations at 800-668-6414, Monday through Thursday 8am to 12am, Friday 8am to 8pm or Saturday 9am to 8pm EST.

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Ship embarkation usually begins approximately 4 hours prior to departure. You should check your ticket package for times. We recommend boarding as early as possible. Most cruise lines will have lunch waiting for you onboard. So board early and start your vacation!

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Your ticket will include a detailed cruise itinerary. Most ships depart in the late afternoon (around 4 or 5 pm), but be sure to check your detailed itinerary for an exact departure time.

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If you can't find the answer to your question here, try one of the other Booking FAQ categories below. Or call our friendly agents toll-free at 800-668-6414, Monday through Thursday 8am to 12am, Friday 8am to 8pm or Saturday 9am to 8pm EST.

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