Booking & Cruising Info
We know that you probably have some questions, even if you are an experienced cruiser! So to help you out, we have compiled some of the most common questions tht we get asked. Just click a topic below to find out more and in some cases a link to the best option to get even MORE info.
Of course you can ALWAYS call 1.800.668.6414 with any questions or concerns at no cost or obligation!
Shop around on our site and you can book most cruises right here. Not sure or just want a personal touch, call 1.800.668.6414. By letting us know your preferences, we can help you pick the cruise that fits your vacation schedule, tastes and budget; then we make all the arrangements to get you from your doorstep to your cabin and back!
At CruiseDeals.com, we often hear "Your offer is better than what I booked directly with the cruise line, how can I get your offer?"
The answer is quite simple.
If you transfer the booking to us, then you get to keep the same cabin, same booking number, and the same rate as you have with the cruise line. You will also get to take advantage of our offer. The cruise lines have made the process to transfer your booking over to travel agencies fairly easy.
Even the most popular cruises sometimes have space available because of late cancellations. But, to get exactly the ship, cabin and sailing date you want, you should plan and book early. Most cruise lines also offer early booking discounts for customers who plan ahead. Then, just sit back and anticipate all the fun you're going to have!
Hoever, if that isn't an option and you just need a last minute getaway, just follow the link below to see what deals are currently available!
Most lines will work with groups often at reduced rates depending on how many people are involved. Policies vary from company to company and sometimes during certain times of the year.
It depends on the cruise line, but yes, many offer military cruise specials like onboard credits or discounted rates for active and retired military personnel.
In most cases, you cannot take advantage of these programs when booking online, so give us a call at 800-668-6414 today and we will assist you with determining what special programs you may be eligible to receive on your next cruise.
Booking the “Other Half” of your vacation is definitely an important step to broaden your experience! Reserve your shore excursions before you cruise and make your vacation hassle-free!
After all, you certainly don't want to spend your first hours on the ship standing in a long line at the shore excursions desk, hoping that the ones you want aren't already sold out! You'd much rather unpack, check out the ship and hit the pool deck or a lounge early knowing all your excursions are already taken care of. Relax knowing that everything you want to do is paid for and waiting for you upon arrival!
Now you can purchase your excursions directly from our exclusive, preferred provider Shore Excursions Group, where each and every Shore Excursion is licensed, insured and chosen personally by their expert travel staff. Legal Terms
We can arrange pre- or post-cruise land packages at the same time you book your cruise. And, in many cases, your airline ticket will include helpful options, such as free stopovers, that enable you to make your own special arrangements.
Due to heightened security for travelers out of and into the United States, you must check that you have the proper documentation for travel abroad. We strongly recommend that you secure a passport that is valid for six (6) or more months after your departure date.
That said, many cruises that originate and return to the U.S. only require a certified copy of your birth certificate and a photo ID from a recognized issuing agency, such as the Federal Government or your state Driver's License Bureau. However, we still suggest that a Passport is your very best option, especially should you need to return to the U.S. via air in the event of an emergency.
Save Time & Plan Some Fun!
After you've made your final payment for your cruise, you are requested to go online to submit all your travel documentation as well as secure your boarding passes. This will save you quite a bit of time at check-in when you arrive at the pier. You can also use this time to pre-arrange some of the many options that cruises offer, such as reservations at the specialty dining venues, spa appointments, and show tickets, just to name a few. It also Helps you know that you're prepared to show the appropriate travel documents at arrival to avoid any surprises at the pier. Visit our Online Check-in and Cruise Line Info Directory and then select the cruise line on which you'll be sailing.
What you'll need for Online Check-in:
- Your cruise line confirmation number, ship, sail date - this will be on your statement from CruiseDeals.com
- The full legal name, date of birth for each traveler in your party
- Passport or appropriate travel documentation information for each traveler (Passport #, date of expiration, etc.)
- A credit card - this is used to pre-arrange your onboard account to which your gratuities and onboard purchases are charged.
- Travel plans before and after your cruise so the cruise line will know when you're arriving and departing the origin and destination cities.
Things Happen...Protect Yourself We understand that your vacation can be a yearlong investment, but can be ruined in a second. While you can't prevent an unexpected storm from closing the airport, you can do something to help cover your travel investment - and that's to purchase travel insurance.
CruiseDeals.com recommends Allianz plans - they offer insurance designed just for travelers. They can provide coverage for many of the things that can go wrong before, during and after your trip. Travel mishaps occur every day...why not be prepared if one happens to you.
Most ships have 110-volt outlets in the staterooms. But do check with your us to be sure. Many ships even feature hair dryers in your cabin.
Most cruise lines will even treat you to a complimentary cake and a chorus of Happy Whatever to honor the occasion. Your birthday or anniversary can be more festive with champagne, flowers, canapes, wine or cheese. You can even arrange for a special private party. All you have to do is advise us in advance.
Flying to your departure city? If so, a lot of the time, major cruise lines have shuttles you can use for a fee or even pre-book. If that isn't available, almost all major port citys' public transit options know where the port is as well. However, if you are driving to your cruise port, then follow the link below for details for your particular port.
Yes! There are cruise vacations to suit every budget, from the cost-conscious to the most luxurious. Even more important, a cruise offers the best travel value for your money. Your fare includes all meals, your cabin, onboard daytime activities, nighttime parties and entertainment. So for once, you'll know what your vacation will end up costing you before you go. (Your only extra expenses will be drinks, optional shore excursions, and personal services such as massage or hairstyling.) You'll be amazed at the value.
As long or as short as you want. Itineraries can range from as little as three days to as long as three months!
Where do you want to go? Cruises visit practically any destination accessible by water.
Far from it. Cruise ships can range from under 200 feet to over 1,000 feet. You can sail with anywhere from fewer than 100 fellow passengers to over 2,600. Experience atmospheres ranging from casual to formal, classically simple to ultra-deluxe. You can even choose between traditional propeller-driven craft, sail-assisted cruise ships, or even a paddle-wheel river boat.
More and more cruise vacations are booked by families with children. Most cruise lines make a special point of providing supervised activities for youngsters, especially during school holidays. If your children enjoy swimming, sports, games, movies and the adventure of new places, they'll love a family cruise. You'll find the kids adapt to shipboard life with ease, and you won't have to wonder what they're up to every minute. The cruise staff will help keep them busy and entertained. Best of all, children generally travel at a substantially reduced rate.
A fly/cruise or air/sea cruise vacation package includes either free or much reduced airfare along with your cruise ticket. These money-saving options are available from most major North American cities and include transfers between the airport and ship as well as baggage handling.
Not really. The most popular cruise areas boast some of the calmest waters in the world. In addition, stabilizers on modern ships, advance availability of accurate weather information, and development of effective preventative medications have, for the most part, eliminated the incidence of motion discomfort.
Most cruise lines have built in Wi-Fi, plus a daily newsletter, and news on a specific TV channel in your room. (Note: Wi-Fi is not usually included and is purchased from the cruiseline on a per-minute basis. it is also usually only a fraction of the speed that you may be used to...it is a ship after all!). Some ships have Cyber Cafe's where you can also purchase connected time.
I had picked your number at random and did not know what a first class agency I was dealing with! We have been cruising for years, using companies from all over the country, sometimes they answer your calls, sometimes they don't. From the time we started dealing with Eric, everything has been first class.Shelly S.
I just wanted to let you know what a great help Peggi has been to myself and my wife. With Peggi's assistance, we have gotten more than I expected back as a future cruise credit. I also wanted to thank you again for your help with my Celebrity cruise earlier this year and for all your assistance.Dustin B.
What A Great Time
Kim, Just wanted to let you know what a great time we all had!! We appreciate all the help, credits, and the goodies that you sent (they were delicious). We will definitely give you a call should we want to book any travel in the future! Again, thanks for all of the "special" attention that you gave our group!!Judy
Faultless In Every Way
David, We would like to say thank you to you and cruisedeals.com for the customer service provided while organizing our recent cruise to New Zealand aboard Diamond Princess. The ship was faultless in every way. We would certainly be recommending cruisedeals.com in the future.Bev and Glen